Our Policies

Check-In Time:

Pets may check in any time of the day up to one hour prior to closing.

Check-Out Time: 12:00 Noon

If you check out after 12:00 noon, you will be charged for that day.

AFTER HOURS:

If you need emergency services at any time after business hours (with owner approval)

Vaccine Requirements for Boarding

For the protection of your pet’s health as well as our staff and other guests of the Ranch, all guests are required to have current vaccinations. Proof from your veterinarian is required at or before check in.

Required Vaccinations for Dogs:

• Rabies
• DHPL-P (Parvo combo)
• Bordetella (Canine Cough)

Required Vaccinations for Cats:

• Rabies
• Distemper
• FVRCCP-FELV

Nuisance Pests

Every guest is checked for fleas/ticks upon arrival. If any evidence of fleas/ticks are found the pet must be treated (at owner’s expense) with CAPSTAR® and/or a flea/tick bath. It is highly recommended every animal have topical flea/tick treatment (i.e., Frontline, Advantage, Advantix) prior to visiting or entering the Kennel.

Payment

Payment in full is required at the time of checkout. We accept payment in the form of cash, checks with a valid state driver’s license, Visa or MasterCard, and debit cards. We reserve the right to receive a deposit for long term boarding.

Grooming Spa

For an added treat for you and your pet, we can also schedule a groom/bathe for your dog/cat before he/she returns home with you. Ask us for prices and to reserve an appointment.

Medical Care

If there is a medical emergency while your pet is visiting we will seek medical treatment at the owner’s expense. Veterinary Clinic's are on call 24 hours. If your pet requires medical attention while in our care, you will be responsible for any bills resulting from veterinary care.

What to Bring with You for Boarding and Daycare

• A copy of current vaccinations for your pet
• Emergency contact phone information
• Any special diet pet food labeled and pre-packed in individual serving portions
• Please do not bring beds & blankets. (The kennel provides bedding for each guest).

Aggressive Animals

We reserve the right to refuse access to our facilities by aggressive animals.